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20121 Introduction to Customer Service (CA, M/S, C)

 

Online self-paced training

Welcome to Introduction to Customer Service. This course is online self-paced training. It requires access to the Distance Education Program's (DEP) secure password-protected website for use by current Nevada judicial officers and court personnel (e.g. active judges, quasi-judicial officers, court employees, and retired judges).

Course Description:

This course provides an overview of customer service: what it is, why it's important, how fairness impacts customer service, who our customers are, and how the diversity of our customers affects customer service.

Continuing Education Credit:

No CLE accreditation

Register:

This video requires access to the Distance Education Program’s (DEP) secure password-protected website for use by current Nevada judicial officers and court personnel (e.g. active judges, quasi-judicial officers, court employees, and retired judges). Returning DEP users, click here. If you are a new user, click This email address is being protected from spambots. You need JavaScript enabled to view it..

These resources do not necessarily reflect the views of the Supreme Court of Nevada, the Administrative Office of the Courts, or Judicial Education nor provide any warranties as to the currency and accuracy of the information in these works. Users are reminded to check the subsequent changes to rules of court and statutes cited in the works before relying on them. Questions regarding a specific education session should be directed to the faculty of that session.